Brockwell Incorporated - Our Company Values

Brockwell Incorporated's values are part of our company DNA. 
They are the road map that drives the manner in which we work
with our business clients, with our employees & within our communities.

Through commitment, integrity, directness, sincerity, simplicity
and a spotlight on success, we have fostered a company
atmosphere where individuals thrive, ingenuity is applauded, and
where the aim for success is the common denominator all around.




   C O M M I T M E N T   

We never quit or have a defeatist attitude

  • If there's a start, there's a finish
  • Operate with diligence¬†on every assignment
  • Show pride and enthusiasm for each job
  • Perform the necessary work to achieve our goals
  • Go beyond the norm for assisting each client
  • Involve the team to reach the best solutions



   I N T E G R I T Y   

We display integrity with all actions

  • Demonstrate ethical and forthright actions
  • Report any wrongdoing to management
  • Never act with the intent to deceive
  • Demonstrate honesty with every task
  • Make tough choices for the purpose of ethics
  • Yes Ma'am & Yes Sir should still be in existence



   D I R E C T N E S S    

We communicate with transparency

  • State the facts
  • Practice clear, two-way communication
  • Avoid using dialogue just peppered w/ adjectives
  • Good or bad -- don't exaggerate
  • Good or bad -- let the client know what's up
  • Have confidence in being correct



   S I N C E R I T Y   

Our intent is always to benefit the customer

  • If you say it, then mean it
  • Show humility with every success
  • Promote an optimistic work environment
  • Do everything you can¬†to help the customer
  • Strive to be the best at your job, always
  • Our employees don't deserve something just because. Earn it.



   S I M P L I C I T Y   

We value efficiency and aim to simplify procedures

  • Seek simpler methods for achieving goals
  • Be conscientious of time and deadlines
  • Deal with people openly and clearly
  • It's okay to ask for assistance
  • Take one day at a time
  • Always be ready to answer questions



  S P O T L I G H T  O N  S U C C E S S  

We are successful when the customer is happy

  • Celebrate achievements and good results
  • Follow the pattern of success
  • Always believe you have what it takes to succeed
  • Make team members feel valued and appreciated
  • Recognize mistakes & avoid making them again
  • A good work ethic is an asset